Eight Ways for Small Businesses to Consider Talking to Their Customers
By Corinne Hayward In today’s world, there are so many businesses out there doing what you do, so why should customers choose yours? People are more likely to choose a company that is going to connect with them on a personal level. That’s why you need to know how (and where) to talk to your customers. Here are 8 ways to talk to and reach your customers: 1. Ask Your Customers What They Want The best way to know what your customers want is to ask them. They know what they’re looking for, so by talking to them, you can tailor your approach to fit their needs. Surveys are great tools for getting feedback. Keep them brief and allow space for customers to write in comments. There are several good…